PRIVACY POLICY

PRIVACY POLICY

Effective Date: August 7, 2025

This Privacy Policy explains how BLKRG and its food brands — BurgerBitch, SZN’D, and TrapTacos (“we,” “our,” “us”) — collect, use, and protect your personal information when you visit our website, place an order, or engage with our services.

By accessing our website, placing an order, or joining our Drop List, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, billing information, and payment details.
- Order Information: Products ordered, preferences, and delivery/pickup details.
- Marketing Data: Responses to promotions, event RSVPs, and customer feedback.
- Technical Data: IP address, browser type, operating system, and browsing activity on our website.

2. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfill orders for BLKRG, BurgerBitch, SZN’D, and TrapTacos.
- Arrange delivery or pickup of your food orders.
- Send transactional emails and SMS messages about your orders.
- Share promotional offers, event announcements, and exclusive deals.
- Improve our website, services, and customer experience.

3. SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, delivery partners, email/SMS marketing platforms, and website hosting providers.
- Legal Requirements: If required by law, regulation, or legal process.

4. COOKIES & TRACKING

Our website may use cookies, pixels, and tracking tools to:
- Improve functionality and user experience.
- Measure the effectiveness of advertising and marketing campaigns.
- Track website traffic and analytics.

You can disable cookies in your browser settings, but some site features may not function properly.

5. DATA SECURITY

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

Depending on your location, you may have rights to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or replying “STOP” to SMS messages.

7. CHILDREN’S PRIVACY

BLKRG, BurgerBitch, SZN’D, and TrapTacos do not knowingly collect or store personal information from individuals under the age of 13. If we become aware that we have collected such information, we will delete it promptly.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time without prior notice. The updated version will be posted on our website with the new effective date.

9. CONTACT US

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Email: hello@theblkrg.com